Payments
• The reservation deposit shall be 20% of the total price and required within 7 days of receiving your booking invoice and is non-refundable.
• Balance/final payment is due no less than 1 months prior to your transfer date or date indicated on the invoice for bookings.
• Payments are processed online and can be made by credit card (Visa/Master) or bank money transfer.
• Any additional bank transfer fees will be borne onto the client.
* Booking is not guaranteed until the deposit payment is received.
* Booking will automatically be cancelled if payment is not completed by the due date.
* All transactions are processed in Japanese Yen. Please check with your credit card provider for foreign currency rates.
Amendments
• After the booking is confirmed, changes made to your booking details will incur an amendment fee of ¥1,500.
* Changes to your pickup/drop off location of more than 50km is considered a cancellation.
* Changing your transfer date more than 3 months later is considered a cancellation.
* All amendments are subject to availability.
Cancellations
• After the reservation is confirmed: ¥1,500.
• 3 business days prior to the transfer date: 50% of the total price.
• 2 business days prior to the transfer date: 100% of the total price.
